Dartford Borough Council Vacancies

One You Advisor (1 Year Fixed-Term Contract)

Fri, 13 Mar 2026 09:11:00 +0000

Are you passionate about working with people to make key lifestyle changes to improve their health and wellbeing?

We are looking for a highly motivated health professional to join our One You Health Improvement Service at Dartford Borough Council. We are part of an innovative Health Improvement partnership in the Dartford, Gravesham and Swanley area and are commissioned by KCC to deliver the One You Kent health service in Dartford.

Working as part of a dedicated and supportive team, you will carry out one to one health and wellbeing assessments, supporting people to lose weight, move more, stop smoking, drink less and improve diet and mental wellbeing. You will also support delivery of our successful weight management programmes and other preventative health initiatives

Participation in community and other One You promotional events will form key areas of work will include travel to venues and locations across the borough.

You will work collaboratively with colleagues within the Council, voluntary, community and health sectors to ensure that the customer is at the centre of a holistic approach to their health needs.

You will be highly motivated and able to build good rapport with individuals within the community using excellent communication skills. You will have an up-to-date knowledge of relevant health and wellbeing interventions and a passion for developing this knowledge base.

For a detailed list of responsibilities and person criteria, please see the Job Profile within the Candidate Pack.

This post is considered by DBC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English sufficient for the effective performance of the job requirements.

“The Council is an Equal Opportunities Employer”

Senior Private Sector Housing Officer

Wed, 04 Mar 2026 17:29:00 +0000

Dartford Housing Services really values the contribution our staff make and in return, we offer the opportunity to ‘make a difference’ and go home at the end of the day with a very real feeling of accomplishment. An exciting vacancy has arisen for a Senior Private Sector Housing Officer.

You’ll be experienced in all areas of Private Sector Housing, enthusiastic, organised and looking for a challenging new role in a busy office environment. The post comes with the line management responsibility for currently 4 members of staff and you will play a lead role in improving housing standards in the borough’s significant private rented sector.

You will be passionate about customer service excellence and will be a significant contributor to our vision of becoming the best Housing team in Kent.

Key areas of responsibility to manage and oversee will include;

Investigation of complaints regarding housing disrepair, including relating to damp and mould, in line with council policies and procedures, using the HHSRS and where necessary take enforcement action.
Caravan site licensing and regulations in line with council policies and procedures
The inspection, licensing and enforcement of HMOs in line with council policies and procedures.
Enforcement of all relevant legislation/policies including Housing Act 2004, Housing & Planning Act 2016, The Mobile Homes Act 2013, The Energy Efficiency (Private Rented Property) (England and Wales) Regulations 2015 (as amended), The Smoke & Carbon Monoxide Alarm (England) Regulations 2015 (as amended) and The Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020 and new legislation including the Renters Rights Act 2025 and the Supported Housing (Regulatory Oversight) Act 2023.
The Disabled Facilities Grant & Renovation Grants process.
The work of the Private Sector Empty Properties Officer.
The work of the Blocks of Flats Officer.
You will also represent the council at meetings with internal and external partners.

You must be able to demonstrate the following:

Substantial experience of working in Private Sector Housing/Environmental Health (Housing Standards) enforcement and have extensive working knowledge and skills in the field;
Hold or be working towards a relevant qualification in an appropriate discipline, for example a CIH qualification in Housing, BSc, MSc or HNC/HND in Environmental Health, an HNC/HND in Building Studies/Surveying, APC-Housing. Or be able to demonstrate extensive knowledge, skills and experience in this field;
In depth knowledge and experience in HHSRS, including completing assessments and producing reports/schedule of works and the service of legal notices/ orders;
Have a good knowledge of building construction (a building maintenance related qualification is desirable but not essential), detailed knowledge of the relevant legislation, enforcement experience and be able to manage your own caseload;
Excellent administration skills, accuracy and attention to detail;
Excellent written and oral communication skills
Excellent customer care skills;
Be able to understand and apply legislation;
Excellent research skills.
Excellent numeracy and IT skills;
The ability to discuss sensitive issues with our customers calmly;
Able to access and inspect all areas of dwellings and able to work outdoors in all weathers.

Private Sector Housing Officer (Career Graded)

Wed, 04 Mar 2026 12:48:00 +0000

An exciting vacancy has arisen for a Private Sector Housing Officer. The Private Sector Housing Team’s role is to improve the standard of private sector properties through grant assistance, enforcement action, education and advice. The types of properties we deal with include HMOs, single dwellings, empty properties, blocks of flats and caravans. This is a sector where substantial changes in legislation are taking place, including the Renters Rights Act, to transform the experience of privately renting and to provide tenants in poor quality housing with enhanced protection. There has never been a more exciting time to join Dartford Borough Council.

The postholder will work effectively as part of the team to deliver an excellent private sector housing service. Whether you are an experienced Private Sector Housing Officer, building on previous housing, surveying or Environmental Health experience or bringing strong transferable skills to a new challenge, this role offers the chance to make a real positive impact and develop within a career graded position.

As this is a career graded post, recruitment and starting salary will be in accordance with the key aspects outlined in the development plan attached to the Candidate Pack. A career graded post requires the post holder to satisfy the minimum standards required to do the job when they are appointed. The post holder will undertake on the job training as well as attending professionally run training sessions as required. This will enable officers to develop the key skills and abilities to become a competent Private Sector Housing Officer, able to undertake the full duties of the post.

Minimum requirements include:

Minimum of 5 GCSEs Grade 9 to 4 (or equivalent) inc Maths & English Lang AND educated to A Level standard or equivalent or have relevant experience.
Experience of working in Private Sector Housing /Housing environment or Environmental Health or enforcement or property surveying or private rental or equivalent. OR Level 6 Qualification in related field e.g., Housing, Environmental Health, Property Management, Building Maintenance, Construction, surveying
Some knowledge of relevant legislation/current trends and/or impacts of poor housing particularly relating to the private rented sector is essential
Some basic awareness of building construction/maintenance/defects including damp and mould is essential
Ability to carry out site visits
Full clean driving licence and use of a car (Business use insurance will be required for this post)
This role requires a standard DBS check

This is a generic post, and your duties may include both proactive and reactive work including some or all of the following; Investigation of complaints regarding housing disrepair, including relating to damp and mould, in line with council policies and procedures, using the HHSRS and where necessary take enforcement action. Inspection, licensing and enforcement of caravan sites in line with council policies and procedures Inspection, licensing and enforcement of HMOs in line with council policies and procedures. Enforcement of all relevant legislation/policies including Housing Act 2004, Housing & Planning Act 2016, The Mobile Homes Act 2013, The Energy Efficiency (Private Rented Property) (England and Wales) Regulations 2015 (as amended), The Smoke & Carbon Monoxide Alarm (England) Regulations 2015 (as amended), The Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020, Renters Rights Act 2025 and Supported Housing (Regulatory Oversight) Act 2023

You must be able to demonstrate the following:

Excellent IT skills - able to use all standard office packages and databases
Good written skills including composing emails, letters and reports
Excellent numeracy and verbal skills including face to face and on telephone
Able to deal with challenging behaviour
Able to interpret and apply complex laws/regulations
Must have adaptable and flexible attitude to work requirements and problem solving
Ability to manage own workload , use own initiative to solve problems and work independently
Ability to interpret and draw basic floor plans
Highly conscious and aware of confidentiality and integrity with the ability to manage and interpret sensitive and confidential
A willingness to learn and undertake training
Ability to produce accurate records, documents and standard legal notices using proforma documents
Good customer care skills;
The ability to discuss sensitive issues with our customers calmly;

Dartford Housing Services really values the contribution our staff make and in return, we offer the opportunity to ‘make a difference’ and go home at the end of the day with a feeling of accomplishment. An exciting vacancy has arisen for a Private Sector Housing Officer. The Private Sector Housing Team’s role is to improve the standard of private sector properties through grant assistance, enforcement action, education and advice. The types of properties we deal with include HMOs, single dwellings, empty properties, blocks of flats and caravans. This is a sector where substantial changes in legislation are taking place, including the Renters Rights Act, to transform the experience of privately renting and to provide tenants in poor quality housing with enhanced protection. There has never been a more exciting time to join Dartford Borough Council.

As this is a career graded post, recruitment and starting salary will be in accordance with the key aspects outlined in the development plan attached to the job description. A career graded post requires the post holder to satisfy the minimum standards required to do the job when they are appointed. The post holder will undertake on the job training as well as attending professionally run training sessions as required. This will enable officers to develop the key skills and abilities to become a competent Private Sector Housing Officer, able to undertake the full duties of the post.

Minimum requirements include:

Minimum of 5 GCSEs Grade 9 to 4 (or equivalent) inc Maths & English Lang AND educated to A Level standard or equivalent or have relevant experience.
Experience of working in Private Sector Housing /Housing environment or Environmental Health or enforcement or property surveying or private rental or equivalent. OR Level 6 Qualification in related field e.g., Housing, Environmental Health, Property Management, Building Maintenance, Construction, surveying
Some knowledge of relevant legislation/current trends and/or impacts of poor housing particularly relating to the private rented sector is essential
Some basic awareness of building construction/maintenance/defects including damp and mould is essential
Ability to carry out site visits
Full clean driving licence and use of a car ( Business use insurance will be required for this post)
This role requires an standard DBS check

You must be able to demonstrate the following:

· Excellent IT skills - able to use all standard office packages and databases

· Good written skills including composing emails, letters and reports

· Excellent numeracy and verbal skills including face to face and on telephone

· Able to deal with challenging behaviour

· Able to interpret and apply complex laws/regulations

· Must have adaptable and flexible attitude to work requirements and problem solving

· Ability to manage own workload , use own initiative to solve problems and work independently

· Ability to interpret and draw basic floor plans

· Highly conscious and aware of confidentiality and integrity with the ability to manage and interpret sensitive and confidential information.

· A willingness to learn and undertake training

· Ability to produce accurate records, documents and standard legal notices using proforma documents

· Good customer care skills;

· The ability to discuss sensitive issues with our customers calmly;

Resident Liaison Officer (Housing Maintenance)

Thu, 08 Jan 2026 14:59:00 +0000

Are you a people-focused professional who thrives on building strong relationships in the community? Dartford Borough Council is seeking a Resident Liaison Officer to join our team.

Dartford Borough Council have over 4000 social homes throughout the local area. With an established track record for maintaining quality homes, delivering new affordable housing and investing in local communities this is an exciting opportunity to join the Council. Complementing our existing service, this role has been created to further establish our presence on site, working closely with residents to improve our service.

We are seeking a proactive and customer-focused candidate to join our Housing Maintenance team. This role is key to ensuring effective communication between residents, contractors, and the council during planned maintenance, repairs, and improvement works. The position offers the opportunity to work within a collaborative environment, develop your skills and contribute to achieving our service goals.

You will act as the main point of contact for residents’ formal complaints, providing clear information, resolving queries, and supporting them throughout the works process. You will also support contractors during major planned works, ensuring the customers voice is always heard.

If this sounds like the opportunity for you, please review the full job profile before applying.

Key Responsibilities

Serve as the primary liaison between residents and contractors during housing maintenance and improvement projects.
Investigate and provide responses to Stage 1 complaints.
Positively promote works completed successfully, utilising social media platforms
Provide timely updates and clear communication regarding schedules, access requirements, and progress.
Address resident concerns promptly and professionally, ensuring issues are resolved effectively.
Support vulnerable residents to ensure their needs are met during works.
Maintain accurate records of communications, appointments, and feedback.
Work collaboratively with contractors, surveyors, and internal teams to ensure smooth project delivery.

About You

Experience working with contractors and understanding of site processes
Excellent communication and interpersonal skills.
Strong problem-solving ability and a customer-first approach.
Ability to manage multiple priorities and work under pressure.
Experience in housing, as a resident liaison officer or customer facing role is desirable
Must hold a full UK driving licence and access to a vehicle for work

“The Council is an Equal Opportunities Employer”