Town Centre Warden

Employer: Dartford Borough Council
Salary: £25,019 rising to £25,892 after 12 month’s satisfactory service (+ a 10% unsociable hours allowance when applicable)
Location: Kent
Contract: Permanent
Working Pattern: Full Time/Weekends
Hours: 37 hours. Monday - Sunday..
DBS Check: Yes
Closing Date: 22/07/2024 at 23:59
Reference: DBC/TCW24

Are you up for a challenge? We are looking for an enthusiastic, motivated individual to work as part of the Dartford Borough Council Town Centre Warden Team within the highly respected, busy multi-functional Council Waste, Public Realm & Enforcement Services section.

This is a uniformed role, patrolling on foot and working as part of a small team on a rota system. Your focus will be on Dartford Town Centre and Central Park, (Public Space Protection Order PSPO area).  You will provide guardianship, security, reassurance and assistance to the public and be the eyes and ears of the Council and Police partners providing a friendly public face for the public, patrolling on foot within the Dartford town centre area including Central Park and Buccaneer Bay. Attendance at Court may be required. Some evening, weekend and Bank Holiday working will be required for which a +10% shift allowance will be paid.

You will be a visible and positive presence and will provide help and advice to visitors, present a friendly and positive face of the council on the street and patrol in the Dartford town centre area including Central Park and Buccaneer Bay to a rota with other Town Wardens. You will meet and greet and provide reassurance and assistance to town centre users to create and enhance a safe, friendly and welcoming environment. You will liaise with and support legitimate town centre traders, retailers, markets and other businesses and tackle illegal trader activities You will enforce byelaws, PSPOs and other legislation as required including the issuing of legal notices (FPNs, CPW/Ns, etc.) and licenses where appropriate.

You will deter and de-escalate anti-social and nuisance behaviour and will respond to incidents, accidents and events in the town centre area as required.You will actively look for and deal with or report issues such as poor cleanliness, vandalism and general maintenance around the town centre. You will liaise with and assist other council officers, town centre stakeholders  including, Environmental Enforcement, Park Rangers, Kingdom/LAS, Parking Enforcement Officers, CSU, Environmental Health, Town Centre Regeneration, Kent Police Town Policing Team, Security Staff, Markets Team, Urbaser and CCTV in order to deliver a coordinated approach within the town. You may also be required to assist with any Town Centre events.

You will provide Dartford Town Against Crime (DTAC) support and investigator services to the local business, work with multiply agencies to reduce ASB/Nuisance and aggressive begging, street drinkers,  rough sleepers and low level theft, undertake enforcement duties including those related to the town centre’s Public Space Protection Order (PSPO) by the issuing of verbal warnings and Fixed Penalty Notices (FPNs) where breaches in behaviour have occurred under the legislation. To function as town centres ambassadors, you will provide support for the Dartford  Thursday and Saturday Market, work to combat anti-social behaviour and keep the peace and provide reassurance to visitors and shoppers to Dartford.

Previous working in a law enforcement, security, community support or similar role is desirable

You should hold a full driving licence.

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