Digital Content and Accessibility Officer

We’re dedicated to making our digital channels accessible to everyone. We’re looking for someone who can pitch and create effective, engaging content for our digital channels, including social media, newsletters and websites. The candidate will be comfortable creating content that covers copywriting, photography and video. The successful candidate will be confident pitching, advising and leading on projects, committed to a culture of accessible content creation, and a strong communicator.

Responsibilities

• Write and publish digital content to go out on Dartford Borough Council’s website(s)
• Creating social media copy/content and monitoring social media channels.
• Work with services to update and create new written web content
• Ensure web content is consistent with our style guide and up to date
• Monitor and fix web content accessibility issues
• Analyse analytics to identify improvements to the website(s)
• Advise on accessibility for new projects
• Engaging with customers and stakeholders and sharing their feedback
• Exploring and reporting on potential improvements to the website and other digital channels
• Become the Council’s main contact to external services to oversee technical changes and improvements
• Assist with the implementation of web forms
• Some weekend working to cover events.

Essential experience and knowledge

• Expert knowledge of industry accessibility standards, i.e Web Content Accessibility Guidelines (WCAG).
• Experienced use of different content management systems.
• Familiarity with HTML, CSS, JavaScript and WAI-ARIA.
• Understanding Universal Design principles.

Desirable

• Experience with Jadu CMS is useful, but not essential.